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Important Information

Service bulletins keep you up to date with worldwide events that might affect our high service standards.
Dock workers’ overtime ban at selected German ports, Lübeck / Travemünde among them, has ended.
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Lunar New Year will start in Asia in February and it is celebrated at varying lengths in various countries.
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As of January 1, 2012, Finnish Customs will not archive the customs clearance documents (import / export) connected with the electronic declarations any more.
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There will be no LCL departure from Finland on Tuesday, December 27. Shipments need to be booked on the previous departure (Friday, December 23).
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As part of revised procedures by Saudi Customs Authority relating to the inspection of shipments coming through express carriers, we would like to keep you informed of the processes your shipments will go through with effect from 1st January 2012.
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Road Freight Groupage Departures to and from Finland during the Holiday Season Holidays around Christmas and New Year cause changes to DHL Freight groupage schedules.
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DHL has resumed its services into Libya. All shipments are being routed to Benghazi for customs clearance and further distribution to destinations within Libya that are safe for DHL services to operate.
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Poland will start to debit road tax for heavy-duty vehicles through an electronic viaToll system as of July 1st, 2011. A similar system is being used in Germany, Austria and Czech Republic since many years.
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Midsummer eve on Friday June 24th is a bank holiday in Finland. Please take note of below changes in DHL transport schedules. For further information, please turn to your contact person at DHL.
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Ascension Day on Thursday June 2nd is a bank holiday in Finland. Please take note of below changes in DHL transport schedules. For further information, please turn to your contact person at DHL.
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Member unions of the Italian General Confederation of Labour (CGIL) have announced a general strike on Friday, May 6th.
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Changes in the DHL ECONOMY SELECT Service
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Due to a technical problem Viking Line has been forced to take their vessel M/S Amorella out of traffic today 26.4.2011 at 07.35 in Turku. M/S Amorella will be back in traffic on Friday 29.4.2011 at 08.45 in Turku.
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Please take note of following changes in ocean freight groupage (LCL, less than container load) around Easter holidays.
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Due to bad weather conditions in Turku the flight on Wednesday morning had to be re-routed to Helsinki.
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The Finnish Transport Workers' Union AKT has declared a 24-hour strike, which concerns the stevedores of Finnsteve at the port of Helsinki, as of today, Wednesday 23 March at 6.00 a.m.
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The Finnish Transport Workers' Union AKT declared an illegal handling blockade concerning Finnlines vessels.
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The stevedores of Helsinki started a strike on Wednesday 2.3.2011 at 15.30. The strike is expected to end on Saturday 5.3.2011 at 3.30 pm.
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Despite the current situation, DHL is transporting shipments to and from Algeria, Bahrain, Egypt, Iran, Tunisia and Yemen.
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Lunar New Year will start in Asia in February and it is celebrated at varying lengths in various countries.
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DHL Global Forwarding terminal office at Finnair Cargo terminal at Helsinki-Vantaa Airport has moved to another location inside the same building. As of January 2011, you can reach the office through door C at Rahtitie 1.
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Recent changes in Customs regulations in China have mandated new requirements in the export and import clearance process
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The adverse weather across most of Europe continues to seriously hamper the operation. Heavy snowfall and freezing conditions have delayed and partially cancelled flights. Also DHL Express European hub in Leipzig has got its share of delays caused by bad weather....
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Transport Collect (TC) and DDI EXW Services, whereby it has been possible to send and receive “receiver pays” - shipments without DHL account number will be withdrawn at the end of the year.
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The Finnish Cabin Crew Union (SLSY) and Finnair have reached an agreement. The Cabin Crew strike, which had been ongoing since 30 November, ended late in the evening of 9 December. Support actions by other unions have stopped as well.
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The Finnish Cabin Crew Union (SLSY) began a strike on Tuesday, 30 November 2010. Negotiations have continued under the leadership of the state conciliator, but so far an agreement has not been reached.
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Due to bad weather conditions in Middle Europe the flights from DHL Express European hub Leipzig to Finland had a delay in arrival yesterday. Flight to Helsinki landed first in the evening and the shipments it brought are delivered in Helsinki area during this...
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Due to bad weather conditions in Germany the flights from DHL Express European hub Leipzig to Helsinki and Turku have not been able to depart on time. We are sorry for the delay. Information will be updated here later.
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The Finnish Cabin Crew Union (SLSY) began a strike on Tuesday, 30 November 2010 at 1 pm Finnish time.
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Please take note of following changes in ocean freight groupage (LCL, less than container load) during year end and beginning of the new year.
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An industry change is in progress regarding chassis provision for ocean container haulages in the United States.
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As a direct result of the attempt to conceal and ship explosive devices on board aircraft destined to the United States of America, the U.S. Department of Homeland Security has mandated immediate actions to increase airline cargo security for all inbound aircraft...
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Holidays around Christmas and New Year cause changes to DHL Freight groupage schedules.
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Due to vessel maintenance Viking Line is cancelling some of its departures to and from Turku between September 20th and 23rd.
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DHL Freight and DHL Global Forwarding will be moving to new premises in Hatanpää, Tampere.
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Ramadan in 2010 will start on Wednesday, the 11th of August and will continue until Thursday, the 9th of September.
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Neste Rally 2010, which will start on Thursday 29 July 2010, will cause some schedule changes to DHL Express pickups in Jyväskylä area.

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DHL Express will only accept shipments for business addresses in Russia.
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Road freight customer service in Finland at tel. 020 345 345 serves from 8 a.m. to 4 p.m. in the time from June 14th to August 31st.
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Midsummer holidays cause some changes in transport schedules during week 25.
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DHL Freight Kotka office moves to Hamina facility as of June 14th.
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The parties have reached content and the strike of the Norwegian Transport Workers' Union (NTF) is over.
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The Norwegian Transport Workers' Union (NTF) started an industrial strike, which affects all major transport companies in Norway, on Saturday, May 15.
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DHL Freight Turku office is moving to a new location to the Port of Turku. Our Turku office is specialized in the road freight transports between Finland and Scandinavia.
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The volcanic eruptions in Iceland led to the closure of airspace over the majority of European countries starting from last week. Even the last restrictions have now been lifted, also those concerning Finland.
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Dock workers’ union has introduced overtime bans at some of the German ports as of last weekend, with the aim to accelerate the ongoing union negotiations. Among others, the overtime ban concerns the ports of Lübeck / Travemünde.
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The stevedoring strike at the Finnish ports, which started on 4 March, has ended today 19 March as AKT, the Finnish Transport Workers' Union, and the Finnish Transport Operators' Association accepted the proposal made the previous night by the state conciliator...
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Please be advised that if you receive an email suggesting that DHL is attempting to deliver a package, requesting that you open the email attachment in order to affect delivery,
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With the implementation of ISPM15, the international standards criterion for importing and exporting wood packaging will start in Israel on 01 October 2009.
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People’s Republic of China will celebrate National Day and Mid-Autumn Festival 01-08 October. During this time, most companies, authorities etc. will mainly be closed or work with skeleton staff.
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DHL Freight is increasing cooperation with its main domestic transport partner Transpoint. In future, Transpoint will handle the pickup, delivery and terminal operations of DHL Freight groupage shipments also in Turku.
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